1. Bidding
- All bids are final and binding
- When you place a bid, a temporary authorization hold is initiated to verify your ability to pay
- Bids cannot be canceled unless due to a verified technical issue
2. Authorization Holds
- A pre-authorization hold is placed each time you bid
- If you are outbid, the hold is released
- Release timing depends entirely on your bank (typically 1–7 business days)
- If you place many bids or bid on multiple items, your bank may reserve multiple amounts
3. Winning an Auction
If you win:
- Your payment method will be charged for the final winning amount
- You must complete the transaction within the required timeframe
- Failure to pay may result in:
- Suspension of your account
- Removal of bidding access
- Cancellation of the win
4. Item Condition
Items are sold:
- “As is,” unless stated otherwise
- With descriptions provided by the platform
- Without guarantees of fit, performance, or suitability unless specified
5. Refunds
Refunds are only issued when:
- The item is significantly different from its description
- The item never arrives
- The wrong item is delivered
- A technical issue caused an invalid or duplicate bid
Refunds are not provided for:
- Buyer’s remorse
- Failure to read item descriptions
- Bidding errors
- Insufficient funds due to multiple authorization holds
6. Disputes
If you believe there is an issue, you must contact support within 2 days of receiving the item or auction outcome.
7. Delivery
The Buyer is responsible for providing accurate delivery information.
8. Fraud Prevention
We reserve the right to:
- Cancel suspicious bids
- Require identity verification
- Block payment methods that fail or trigger fraud detection
- Suspend accounts involved in manipulation